Terms & Conditions

This website with URL address www.allislight.com.au is owned and operated by Light Tree Pty Ltd as trustee for DJ Trust, ABN 37 529 012 606 under the trading name All Is Light, registered in Queensland, Australia.

Please read these Terms and Conditions carefully, as they set out your important rights and obligations in relation to the use of this website and all services and products provided by All Is Light.

When you visit this website and use our services or purchase our products you agree that you have read these Terms and all related documents and that you are willing to be bound by them.

The content of this website is provided ‘as is’ for your general information and use only. It is subject to change without prior notice.

1. All Is Light General Terms:

1.1. The Services: All Is Light will provide the services described in the Quote/Production Estimate as presented. As an assignment develops, it may be that the scope of the required work changes. Where this is the case, All Is Light will seek to discuss it with you at the earliest opportunity in order to agree upon any variations to the scope of the Services and the Quote/Production Estimate, which may be necessary.

1.2. Website/Video Production/eLearning Corrections: Unless specified in the Quote/Proposal, we include 2 rounds of changes on all items following the presentation of an initial concept. Revisions briefed thereafter will be charged according to All Is Light’s standard hourly service rate.

1.3. Information: To maximise All Is Light’s effectiveness we must work with you as a team. Often All Is Light will be dependent on you (or your other advisers) providing information promptly. All Is Light will assume all information you provide is complete and accurate unless you tell us otherwise.

1.4. Termination: Should you wish to terminate the contract after the commencement of work, you will be invoiced for work already completed.

1.5. Force Majeure: All Is Light shall not be liable for any delay or failure to perform their obligations where such delay or failure to perform arises from circumstances outside All Is Light’s reasonable control.

2. Website Terms of Use:

2.1. Copyright, Trademarks and other Intellectual Property: All Is Light owns the intellectual property rights in all of the content of this website or has permission to use or display the material on this website. You may not use, copy, display, distribute, modify, translate, reformat, incorporate into advertisements and other works, promote, create derivative works, or in any way exploit or allow others to exploit any of our website content in whole or in part except as expressly authorised by us. Please email [email protected] if you require permission to reproduce any of the contents of this website including but not limited to any photos or images. Images and item descriptions owned by third parties may be posted on this website from time to time, and are the responsibility of those third parties and may be subject to copyright. You must seek permission from a third party before using any of their content. The names of actual companies and products mentioned on this website may be the trademarks of their respective owners.

2.2. Personal use only:  You may access material from the website for your personal use only. Sharing or downloading any intellectual property or copyright material from this website for commercial use of any sort, without written permission is expressly prohibited. You agree not to change or delete any copyright or proprietary notice from materials (including metadata from images or photos) downloaded from this website or any site accessible through this website. Except as otherwise expressly granted to you in writing, we do not grant you any other express or implied right or license to our website content, photos or our intellectual property.

2.3. No unlawful or prohibited use:  As a condition of your use of this website, you warrant that you will not use this website for any purpose that is unlawful or prohibited by these terms and conditions. You may not use this website in any manner which could damage, disable, overburden, or impair this website or interfere with any other person’s use and enjoyment of this website. You agree not to hack into areas of this website that are not intentionally made available to you (such as client galleries).

2.4. You expressly agree not to:

(a) engage in any internal or external spamming, or other similar actions or engage in any unlawful or immoral acts or acts that are in violation of these terms and conditions
(b) decompile, reverse engineer, or try to copy or imitate this website or underlying content use the website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus or other malicious computer software
(c) use data collected from the website for any direct marketing activity (including without limitation email marketing, social media marketing, online marketing, SMS marketing, telemarketing, and direct mailing)
(d) use data collected from the website to contact individuals, companies or other persons or entities for marketing purposes. You must ensure that all the information you supply to us through our website, or in relation to our website, is true, accurate, current, complete and not misleading.

2.5. Cookies: This website uses cookies to monitor browsing preferences. By using our website you consent to our use of cookies in accordance with the terms of our privacy policy.

2.6. Third-party links: This website may also, on occasion, include links to other websites which are not controlled by us. These links are provided for your convenience to provide you with further information. You acknowledge that they are used at your own risk. Third-party links on our website do not signify that we recommend or endorse the websites. We have no control over the nature, content and availability of those websites.

2.7. Contacting us: You may initiate contact through our contact form. Any digital communication initiated from the website is subject to the same website usage terms.

2.8. Security: All Is Light makes every effort to maintain the security of this website including but not limited to encryption to the extent that we deem advisable to protect your personal information, the integrity of the website and conduct our business. However, we do not guarantee the security of the website, our records, or your content. All Is Light disclaims all liability for any computer virus or technological problems that we do not intentionally cause or that is beyond our control. You are advised to install and maintain up-to-date security software on your computer for your further protection.

2.9. Limitation of liability: All Is Light will not be liable to you or any other person or entity for any damages whatsoever arising as a result of your use of this website in any way, subject to the requirements of Australian Consumer Law. Where warranties are implied by law, you acknowledge and agree that the total aggregate liability to us is limited at our discretion to the provision of those services again, or to a refund equal to the total amount paid by you for the particular services that are the subject of the cause of action. This limitation of liability applies to the fullest extent permitted by law and shall survive any termination or expiration of this agreement or your use of this website or the services found on this website.

3. Payment Terms:

3.1. Payment Terms: Invoices shall be settled by bank transfer into All Is Light’s nominated bank account within 14 days of the date on the invoice unless agreed otherwise. All Is Light retains ownership of all work until full payment has been made.

3.2. Other Specialist Services: All Is Light may at times call on third-party subcontractors for costs such as illustration, make-up, hairstyling, sound recording etc. The costs of such services will be passed on to you and will be quoted accordingly.

4. Content:

4.1. Content and Images:  It is your responsibility to provide us with the required information about your business and marketing objectives. All Is Light takes no responsibility for errors in content supplied by you. Any changes thus incurred may be chargeable at standard rates. Unless specified otherwise, it is your responsibility to provide all necessary text and graphic materials that make up the content of the work. All content must be supplied in a suitable digital format unless agreed otherwise beforehand. Images should be supplied in jpeg, png, InDesign, Illustrator or PSD format. All text should be supplied as a Microsoft Word document. Failure to supply material in an easily accessible format may result in additional costs being incurred for retyping text. Where the content which is provided is in a form where a significant amount of copywriting is required, a further charge may be made.

4.2. Information for charts, graphs, and infographics to be supplied in Excel or Word. If we are required to retype large amounts of content, then additional costs may be incurred.

4.3. Client supplied images should always be high-resolution images at 300DPI.  All Is Light will assume that all images supplied to us are owned by the client or have been purchased from stock libraries and are licensed to the client for use.  We cannot use images taken from Google.

4.4. If you are using images of children that you have taken, then we will assume that you have been given permission to use these images.

4.5. You grant All Is Light permission to utilise logos and any other company identity for the purposes of creating the project. You agree to indemnify All Is Light from any and all claims arising from your negligence or inability to obtain proper copyright permissions for all content supplied.

5. Confidentiality:

5.1. Confidentiality: Save as required by law, All Is Light will keep your documents and affairs confidential at all times unless you permit disclosure or the relevant circumstances are already in the public domain. All Is Light may, however, disclose your documents and affairs to: (a) other service providers as you inform All Is Light are involved in any assignment on which All Is Light is instructed; (b) All Is Light’s subcontractors or related parties; and (c) any other service provider to whom All Is Light may properly delegate aspects of any assignment in order to provide a full range of services to you.

6. Intellectual Property:

6.1. Freedom to use Ideas and IP: All Is Light may develop or use for other clients any ideas, concepts, source code, information or know-how reflected in any of the materials provided to you (in whatever form) or otherwise developed during the course of providing services to you.

6.2. Ownership of Materials and Intellectual Property: All products, photography, storyboards, videos, themes, course designs, layouts, copy, artwork, production services, public and other marketing material (whether on paper, external hard drive, by email or in some other digital format) accepted by All is Light, shall, upon you paying All Is Light in full for the relevant materials, be your property, except to the extent that any intellectual property rights therein have been reserved by All Is Light or third parties engaged or employed by All Is Light.

6.3. Portfolio Rights: All Is Light retains the right to showcase your project on their website and design portfolio for the sole purpose of promoting our work.

6.4. Working Files and Copyright: All Is Light owns the legal copyright of our working files. Working files are our intellectual property and this can be and is not limited to photo and image files, design concepts, design elements, infographics and fonts. Working files are not released as part of our projects. If you wish to be supplied with working files, then this needs to be requested and we will supply a quote for this release.

7. Indemnity:

7.1. All services may be used for lawful purposes only. You agree to indemnify and hold All Is Light harmless from any claims resulting from your use of our service that damages you or any other party.

8. Liability:

8.1. Our total liability to you in contract or in tort arising in connection with this contract shall not exceed the total price paid by you. We shall have no liability for loss of profits, business, revenue, goodwill or anticipated savings or for any other indirect or consequential loss.

9. Variation:

9.1. These Terms and Conditions (and/or the contents of any agreement to which they relate) may be varied or superseded at any time by agreement in writing between us. Any such variation shall not affect any rights or obligations of either of us that may already have accrued, unless otherwise specifically agreed.